Delivery and shipping
Shipping
We offer shipping to the following countries:
Australia, Canada, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, New Zealand, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, the UK, and the US.
Shipping charges for your order will be calculated and displayed at checkout.
Free shipping on orders over 699 SEK/ 60 €/ 64 $.
We use USPS, FedEx, DPD, and DHL to make sure that your order arrives as fast and safe as possible.
Expected delivery time:
The EU: 5 - 8 business days
Norway: 7 - 10 business days
Iceland: 9 - 11 business days
Switzerland: 5 - 8 business days
The UK: 5 - 8 business days
The US: 5 - 8 business days
Canada: 5 - 8 business days
Australia: 6 - 10 business days
New Zealand: 10 - 13 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide.
Will I be charged customs for my order?
An additional customs and tax fee can occur on orders from outside the EU. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your pack
● Stop by your neighbor's in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at dankendesign.info@gmail.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.